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Help/FAQ
Send us your question and we’ll help
you out as quickly as possible.
Frequently Asked Questions:
- How do I sell something?
We tried our best to make selling on Kidzola as simple as possible. Here’s how:
- Take a picture of what you’d like to sell.
- Click on “Sell” and fill in the information.
- Get paid (you’ll get an e-mail alert) and arrange shipping or pick-up with the buyer.
- How do I buy something?
Browse through our listings and click the “Buy Now” button on the listing you’d like to buy. You will be directed to a PayPal screen to checkout.
- What does it cost to sell something?
It is free to list your item for sale. But if it sells, Kidzola will charge 5% of the selling price to your credit card on file. If your item does not sell, you are not charged anything.
- Why should I open a Kidzola store?
Kidzola stores offer many benefits to the serious and casual seller. Besides being F-R-E-E, here are a few reasons to set up a store:
- More Exposure: Shoppers can find all of your listings on the “Stores” page. If you don’t have a store, you’ll be missing key exposure.
- Build Customer Loyalty: If you have a store, repeat customers can easily find you again.
- Your Own Web Page: Your direct shop URL is www.kidzola.com.com/YourStoreName. You can share your web page so others can buy directly from your Kidzola store.
- It's There When You Need It: Even if you only sell things on a seasonal or casual basis, your store will always be there when you need it. If you don't have anything listed for sale, your store won't show up on the stores page. Not to worry! It is still set up on your account and will re-appear on the Stores page the next time you list more items for sale.
To open your store, click here. (You will be prompted to sign in or register for an account.)
- How can I get more exposure for my listing?
You have three options to spotlight your inventory:
- Feature your listing in Kidzola’s homepage gallery: $4.99/month.
Homepage listings are rotated randomly and are seen by everyone who comes to Kidzola.
- Feature your listing at the top of its category: $3.99/month.
Your listing will display at the top of its category and be seen first by shoppers browsing that category.
- Sponsor a giveaway: FREE (You just supply the prize and ship it to the winner).
Giveaway sponsors are featured in our e-newsletter that goes out to 5,000+ subscribers. Your giveaway will also appear on the Kidzola Giveaways page for the entire entry period. If you would like to sponsor a giveaway, please let us know.
- How long will my listing run?
All Kidzola listings run for 30 days or until they sell or you remove them. If you want your listing to auto-renew, you can set it to renew up to 12 times to show for a full year. This saves you from having to re-list your items each month. As your ad renews, it will rotate back to the top of the ad listings with the newest items that have just been listed.
- Put your question here! We know you’ve got one that we didn’t think of. So ask away and we’ll add the most frequently asked to our list. Ask A Question.
Want more technical info? Click here to see all the ins and outs of navigating Kidzola.
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